If your polaroid picture(s) are blurry or too dark and you DID NOT ask a staff member about a retake OR you left the venue, you no longer qualify for a retake or refund.
Snapshot Tickets are limited for each tour. For example, fans can only purchase 3 snapshot tickets per member per city. If you are CAUGHT breaking policy, your snapshot tickets are NOT REDEEMABLE AND NOT REFUNDABLE.