ALL SALES ON KPOPTICKETS.COM ARE FINAL.
Only Exceptions to this rule:
- Cancellations requested within the 24 hour grace period, as previously mentioned
- Tickets bought for a tour that gets canceled
Refunds are automatically issued to the original payment method used to make the purchase. We cannot change the form of payment.
The ONLY time refunds are NOT ALLOWED even within our 24 hours grace period is if you take advantage of our grace period. Purchasing a Top Tier Ticket to an existing concert in order to take advantage, or receive Early Access status to qualify for an upcoming tour's EARLY ACCESS sale IS NOT ALLOWED. Any individual who request a cancellation within our grace period, for an order that granted them EARLY ACCESS status, their status will be removed unless they had Early Access status from a previous event they attended.