How do I purchase tickets and benefit packages?

Step-by-step purchase guide

1. Go to the event listing on Kpop Tickets and review the available tiers (GA, VIP, VVIP, VVIP+) and their perks.
2. Select your items:
   • Add GA tickets to your cart.
   • Add any benefit packages you want (VIP/VVIP/VVIP+). Remember, a GA ticket is required to use any benefit package.
3. Proceed to checkout and complete payment.
4. Watch for a confirmation email. During high-demand periods, tickets are only secured after you complete checkout and receive confirmation.
5. View your order via the ticket email sent after purchase.

Tips for high-demand drops

• Be prepared with your identification and payment details to complete checkout quickly.
• Items in your cart are not reserved until checkout is finalized.

After you buy

• Keep your confirmation email for reference.
• For any ticket-related questions or changes, contact [e-mail] using the same email associated with your order.

Buying merchandise

• Visit the BuyKpopMerch section for pre‑orders and “Last Call” items.
• Merchandise orders ship once all items are available at the warehouse.
• You’ll receive tracking info via email when your order is being prepared for shipment.

Support

• Ticket inquiries and upgrades (USA tours): [e-mail]
• LATAM: [e-mail]
• Europe: [e-mail]
• APAC: [e-mail]
• SHOWKASE tours: [e-mail]

Monitor the company’s social media for announcements and on-sale updates.