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  1. Customer Support
  2. Benefit Package & Ticket Information

Benefit Package & Ticket Information

Check this out BEFORE things go on sale!

  • If I have a VVIP+ Benefit Package, do I get barricade?
  • What additional fees apply, and what is the conversion price?
  • Can I buy a Benefit Package for someone else?
  • What is the policy on refunds and cancellations?
  • What are Benefit Packages?
  • How do I receive my Benefit Package or Ticket?
  • What are Top Tier Benefit Packages?
  • Do I need to purchase a concert admission ticket even though I have a Benefit Package?
  • How can I upgrade a benefit package?
  • Can I buy a Benefit Package through Re-Sale or Social Media?
  • Why were my Benefit Packages removed from my cart?
  • What do I do if I can't find my Benefit Package?
  • Where can I buy Benefit Pacakges?
  • Do all Tours have the same benefits and tiers?
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